The Kinder Institute for Urban Research and United Way of Greater Houston's Coffee & Quality Case Study program works with designated United Way organizations to 1) identify ways to build and bolster the organization's current data-collecting practices, 2) use data to understand and improve program outcomes, and 3) elevate generalizable insights that can support the work of other nonprofits.
This third case study focuses on Wesley Community Center, a social service agency that supports individuals in the Near Northside and broader Houston community. The study seeks to understand the impact of Wesley's programs, including identifying those most effective in helping families achieve financial stability. Additionally, the study identifies opportunities for Wesley to build upon and refine its data-collection practices and its use of data for program improvement and decision-making.
Findings and lessons learned were also shared during a webinar hosted by the three organizations.